From Manual to Automated: Examples of Services Built on services.do

In today's fast-paced digital landscape, businesses are constantly seeking ways to operate more efficiently, innovate faster, and create new revenue streams. One powerful approach is to transform complex or manual business processes and expert tasks into readily consumable software services. This is where services.do shines, allowing you to deliver valuable services as software by converting fragmented, agentic workflows into accessible APIs and SDKs.

But what does it really mean to deliver services as software with services.do, and what kind of services can you actually build? Let's explore some concrete examples.

Beyond Simple APIs: The Power of Agentic Services

Traditional API platforms are great for exposing data or simple functions. However, many valuable business processes involve more than just returning a piece of information. They require decision-making, interacting with multiple external systems, or applying expertise – in essence, behaving like an "agent."

services.do specializes in enabling you to bottle up these agentic workflows into robust, scalable software services. Imagine taking a process that a human expert or a complex internal system currently handles manually and turning it into a simple API call or SDK function.

Real-World Examples of Services Built on services.do

Here are a few examples of the types of "agentic" services you can build and deploy using services.do:

1. Intelligent Document Processing Service

Manual Process: A team manually reviews incoming documents (invoices, contracts, applications), extracts key information, validates data against other systems, and routes them for approval. This is time-consuming and prone to errors.

services.do Solution: Create an agentic service that uses AI models and external tools to:

• Ingest documents: Accept various file formats.
• Extract data: Use OCR and NLP to pull out relevant information (names, dates, amounts, etc.).
• Validate against databases: Check extracted data against CRMs, ERPs, or other internal systems.
• Route based on rules: Apply business logic to automatically categorize and route the document to the appropriate next step.

Benefit: A single API call transforms an asynchronous, manual process into a fast, automated, and scalable service that can be integrated into various internal systems or offered to external partners.

2. Dynamic Pricing and Recommendation Service

Manual Process: Pricing and product recommendations are often based on static rules or delayed analysis, missing real-time market changes and user behavior.

services.do Solution: Build an agentic service that acts as a "pricing agent." This service can:

• Monitor market data: Integrate with external data feeds (competitor pricing, demand signals).
• Analyze user behavior: Consider user history and real-time interactions.
• Apply complex algorithms: Use AI models to determine optimal pricing and personalized recommendations.
• Respond instantly: Provide dynamic pricing and recommendations via an API call to e-commerce platforms or mobile apps.

Benefit: Real-time, intelligent pricing and personalized recommendations lead to increased conversion rates and customer satisfaction, delivered as a simple, high-performance service.

3. Automated Customer Support Resolution Service

Manual Process: Customer support teams spend significant time on repetitive inquiries or gathering initial information for complex issues.

services.do Solution: Develop an agentic service that acts as a first-line support agent capable of:

• Understanding natural language: Process customer inquiries from chat or email.
• Accessing knowledge bases: Search internal documentation for answers.
• Performing basic actions: Initiate password resets, check order status, or escalate complex issues to a human agent.
• Learning from interactions: Continuously improve its understanding and responses.

Benefit: Reduce support team workload, improve response times for common issues, and provide a consistent customer experience, all delivered as an easily integrable service.

4. Supply Chain Optimization Service

Manual Process: Optimizing logistics and inventory involves complex calculations, coordinating with multiple vendors, and reacting to unforeseen disruptions (weather, delays).

services.do Solution: Create an agentic service that acts as a "supply chain orchestrator." This service can:

• Gather real-time data: Integrate with logistics providers, inventory systems, and weather APIs.
• Run simulations: Use optimization algorithms to find the most efficient routes and inventory levels.
• Suggest alternative actions: Proactively identify potential issues and recommend solutions.
• Execute decisions: Potentially automate actions like re-routing shipments or triggering re-orders.

Benefit: Improve efficiency, reduce costs, and increase resilience in your supply chain, accessible as a powerful background service or a decision-support API.

Transform Your Expertise into Software

These examples illustrate how services.do enables businesses to go beyond simple data exposure and build genuinely intelligent, automated services that encapsulate valuable expertise and complex processes. By transforming these "agentic workflows" into standardized APIs and SDKs, you can:

• Increase Efficiency: Automate manual tasks and speed up core processes.
• Reduce Costs: Lower reliance on manual labor for repetitive or complex tasks.
• Improve Scalability: Handle increased demand without proportionally increasing human resources.
• Unlock New Revenue Streams: Monetize your unique business processes as consumable services for partners or clients.
• Foster Innovation: Free up human experts to focus on higher-value activities.

Whether you're looking to automate internal operations or offer your unique capabilities as services to others, services.do provides the platform to build, deploy, and manage these powerful agentic services with ease. Ready to explore how you can transform your valuable processes into software?

Ready to deliver valuable services as software? Explore services.do and see how you can transform your agentic workflows into powerful, consumable APIs and SDKs.